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LEGAL

Terms of Service

LAST UPDATED APRIL 5, 2026

Membership Agreement

By subscribing to Haus Solutions, you agree to these terms. Our membership plans (Essentials, Smart, and Concierge) are billed on a monthly or annual basis. All memberships include a 6-month commitment starting from your first inspection visit. After the initial 6-month period, membership converts to month-to-month and may be cancelled anytime through your member portal.

Services Provided

Haus Solutions provides home maintenance coordination, inspections, and access to our vetted vendor network. Services included vary by membership tier. We act as a coordinator between you and licensed service providers. We are not a contractor or home warranty provider.

Billing and Cancellation

Membership fees are charged at the beginning of each billing period. After the initial 6-month commitment, you may cancel at any time through your member dashboard or by contacting our team. Cancellations take effect at the end of the current billing period. No partial refunds are issued for unused portions of a billing period.

Vendor Services

While we carefully vet all vendors in our network, Haus Solutions is not liable for the work performed by third-party service providers. All vendors carry their own insurance and licensing. Disputes regarding vendor workmanship should be reported to us promptly for resolution.

Service Area

Our services are currently available to homeowners in Los Angeles County, California. Service availability may vary by neighborhood. Contact us to confirm availability for your address.

Limitation of Liability

Haus Solutions coordinates home maintenance services but does not guarantee prevention of all home issues. Our inspections are visual assessments and do not replace specialized engineering or structural evaluations. Our liability is limited to the membership fees paid.

Plan-Specific Terms

Each membership tier has its own detailed terms covering included services, exclusions, and plan-specific policies:

Contact

For questions about these terms, contact us at office@haussolutions.com or call (213) 444-2027.

Questions about any of this? Call and ask.

(213) 444-2027