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CONCIERGE MEMBERSHIP
A dedicated Home Manager, four visits a year, and every vendor, repair, and follow-up handled without you making a single call.
$550/ MONTH
SIX-MONTH MINIMUM · THEN MONTH TO MONTH · NO TRIP FEES
Four visits a year, one a quarter, booked by us. The months in between are not empty: they are the ones where you call about a leak instead of going looking for someone who will answer.
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4
VISITS A YEAR
10
HANDYMAN HOURS
4
HEALTH REPORTS
All twelve months: unlimited service requests, priority scheduling ahead of non-members, no trip or diagnostic fees however many times we come out, and your home’s full record in the member portal.
One person owns your home
A single accountable Home Manager responsible for oversight, coordination, and follow-through. Maintenance, vendors, and open issues are tracked continuously.
You are out of the day to day
Repairs, scheduling, and follow-ups are handled for you. Your Home Manager brings you clear options so you approve decisions without running the process.
Nothing falls behind
Quarterly visits, proactive tracking, and ten included hours mean small issues get addressed early instead of turning into expensive disruptions.
Not a look around. This is the list we work through, system by system. Anything that needs attention goes in your report with photos and what it will cost.
HVAC Systems
Plumbing
Electrical
Roof and Exterior
Water Heater
Dryer Vent
Appliance Maintenance
Moisture and Leak Detection
Seasonal Prep
The visits are the part you can see. This is the rest of it, running the whole year.
Dedicated Personal Home Manager
One accountable professional who knows your home inside and out. Plans maintenance, coordinates every vendor, tracks every system, and serves as your single point of contact.
Direct Text Line
Text your Home Manager directly with issues, questions, or photos. No forms, no call centers, no waiting.
10 Hours Handyman Labor Per Year
Use during quarterly visits or schedule separately. Covers shelving, drywall, caulking, door repairs, fixture installs, painting touch-ups, and a wide range of non-licensed repairs. No trip fees.
2 Travel-Away Home Checks Per Year
While you are away, we visit your home to verify everything is secure, systems are running, no leaks, no issues. Photo report after each check.
Home Inventory Documentation
Every major system and appliance logged with make, model, serial numbers, installation dates, warranty status, and estimated replacement timelines.
Annual Gutter Clean-Out
Professional gutter cleaning once per year to prevent drainage issues, foundation damage, and water intrusion.
Project Coordination and Vendor Oversight
For larger repairs or renovations, your Home Manager coordinates vendor selection, scheduling, quality checks, and follow-through.
Annual Budget Projections
Home condition report with estimated costs for upcoming maintenance and recommended capital improvements. No surprises.
AND, EVERY DAY OF THE YEAR
Unlimited Service Requests
Submit anytime through your dashboard or via text to your Home Manager. We coordinate everything.
Highest Priority Scheduling
Concierge members are always first in line, ahead of all other tiers.
No Trip Fees
Waived on every service call, always. Work beyond your included hours, and any parts, is quoted at member rates before it starts.
Member-Preferred Rates
All labor and parts billed at discounted member rates.
Personal Service Dashboard
Track every request, view your full service history, access Haus Health Reports, and communicate with your team in one place.
Haus Health Report
After every quarterly visit: detailed report of what was inspected, current condition, photos, and recommended next steps. Delivered within 2 business days.
Proactive Scheduling
We manage your maintenance calendar so you never miss a visit, a filter change, or a seasonal deadline.
You want one accountable professional overseeing the whole house
You would rather prevent problems than react to them
You do not want to coordinate vendors or chase updates
You travel, work long hours, or simply want the house off your plate
Better said now than discovered later. When one of these comes up, we coordinate it and you pay the vendor at member rates.
Handyman work covers non-licensed tasks only. No plumbing, electrical, or HVAC repairs, and no opening walls.
Major renovations, daily site supervision, and full construction management need a separate agreement.
Parts and materials are billed at cost and approved by you before anything is ordered.
Work beyond your ten included hours is quoted at member rates before it starts.
This is not a 24-hour emergency service. Urgent issues are escalated same day.
Full terms: CONCIERGE MEMBERSHIP AGREEMENT
We call to book your first visit, usually within about a week. Your Haus Health Report follows within 2 business days, and your year runs from that visit. Four visits a year, one a quarter.
6-month minimum from your first visit, then month to month. After that, one phone call. No cancellation fee.
The visits, the Haus Health Report, no trip fees, and 10 hours of handyman work a year. Work beyond that, and any parts, we quote before anyone starts, and you approve the price.
We quote it at member rates before anyone starts, and you decide. Nothing happens to your house that you have not said yes to.
Yes. Upgrades apply right away, prorated. Downgrades start the next cycle.
$550 a month, or $6,050 a year and the twelfth month is on us. Six-month minimum from your first visit, then month to month.
Not sure this is the right plan? Call and we will tell you straight, even when the honest answer is a cheaper one.
MENDEL SCHMUKLER · FOUNDER · LOS ANGELES